Exit interview questions

A badly run exit interview produces one answer: "for a better salary". It is almost always untrue, and it is the polite answer. These questions are written to get the real reason, the one that tells you what to fix before the next person goes.

Updated July 26, 2026

Your themes

Ask them in this order. Start wide, then narrow. Leading with pay gets you pay as the answer.

Your questions

23 questions

Run it a week before the last day, not on the last day. Have someone other than the direct manager run it. Write the answers down and read them back six months later, together, because three interviews say nothing and ten say everything.

Show the questions

The decision

  1. 1.What made you start looking elsewhere?
  2. 2.When did you know you were going to leave?
  3. 3.What could have kept you, at that point?
  4. 4.Could anyone here have seen this coming?

The manager

  1. 5.How would you describe your relationship with your manager?
  2. 6.Did you know what was expected of you day to day?
  3. 7.Did you get feedback often enough to adjust?
  4. 8.Did you feel backed up when things went wrong?

The role

  1. 9.Did the job match what you were told at hiring?
  2. 10.Did you have the tools and information to do it well?
  3. 11.What frustrated you most in the work itself?
  4. 12.What did you most enjoy doing here?

Pay

  1. 13.Did you think your pay was fair for your work?
  2. 14.Is pay the real reason you are leaving, or part of it?
  3. 15.Were the benefits useful to you?
  4. 16.Could you explain how your salary was set?

The organisation

  1. 17.Did you feel you could say what you thought here?
  2. 18.How were decisions explained to your team?
  3. 19.Was there anything you saw that made you doubt this place?
  4. 20.What would you tell someone thinking of applying here?

Coming back

  1. 21.Would you come back one day? What would have to change?
  2. 22.Would you recommend us to someone whose opinion you value?
  3. 23.Is there anything you never said that you would say now?

The turnover rate that makes these interviews necessary is worked out here: Employee turnover rate: the complete formula

Three interviews say nothing. Ten say everything.

The patterns only show once the answers are read together, which is exactly what a diagnostic does. A 30-minute call, free of charge.