Question 1

What happens after I send the form?

Accepted Answer

Kim reads the request and gets back to you within one business day, the way you asked. If it is not a fit for us, we say so right away and point you elsewhere where we can.

Question 2

Is the 30-minute call really free?

Accepted Answer

Yes, and it commits you to nothing. It qualifies both ways: you see how we work, we see whether the mandate is for us. No proposal goes out without a second conversation.

Question 3

Why so many questions on the form?

Accepted Answer

Because they replace the first twenty minutes of the call. Headcount, the in-house HR resource and the timeline are enough to prepare a useful discussion rather than a generic pitch.

Question 4

Do I need to be ready to start a mandate to call?

Accepted Answer

No. A good share of these calls exist to work out whether there is a problem to solve and when. If the answer is “not right now”, that is a valid answer, and it costs less than a mandate started too early.

Question 5

My company has fewer than 50 employees. Is it worth calling?

Accepted Answer

It depends on your trajectory. Under 50 employees, most needs are met with a bit of structure and the right tools rather than a full mandate. Say so on the call: if that is your situation we will tell you, and our guides and calculators stay free.

Question 6

Do you sign non-disclosure agreements?

Accepted Answer

Yes, on request, before the first call if you want. A diagnostic touches salary data and employee files, so confidentiality is part of every mandate, signed agreement or not.

Question 7

Do you work in English?

Accepted Answer

Yes. Mandates run in French or English, and deliverables can be produced in both languages when the team is bilingual.

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